How Past Triumphs Shape Tomorrow's Success
Over the years, our string of successes has not only solidified our position at the forefront of the industry but has also imbued us with a wealth of insights and invaluable experiences. These triumphs serve as a testament to our unwavering commitment to excellence.
As we reflect on these achievements, we recognize the lessons learned and the expertise honed, which now empower us to craft bespoke strategies tailored to propel your business into a future of unparalleled growth and distinction.
Looking for a new tech partner? Look no further! Talk to us today.
Guiding Clients through Calculated Ventures for Success!
Dilemma at Hand
Cibergestión relied on ACL to migrate the already existing monolithic software in its business core to a new architecture based on microservices, with the goal of providing scalability and value to the clients.
Our Solution
We gathered ACL’s multidisciplinary team of experts to undertake a visualization, incorporation, modification, and elimination of all the information that belongs to the process of acquiring a mortgage, either by a business entity or by an individual. This successful project had more than 10,000 hours of software development by the ACL team. We delivered a new architecture based on microservices to improve the user experience while fostering higher independence from the system’s modules.
Beyond the Immediate – The Far-reaching Impact:
Among the main technologies used in the software, we can mention the following ones: Spring Boot, Maven and Java 11, Docker, Kubernetes, Minio, HashiCorp Vault, and Vuetify. We turned the Cybermanagement request into a new and successful scalable system that is easy to execute and update.
Dilemma at Hand:
Oracle - a company specializing in the development of cloud solutions with headquarters in Austin, Texas - relied on ACL to empower its Staffing Augmentation services on the professional processes in the CRM Siebel Oracle platform, one of the most remarkable and used CRM in the market with an increased demand for the implementation of the app. ACL was also entrusted with finding and managing the preparation of new South American regional digital talent that can execute the Siebel platform.
Our Solution
The ACL staffing team developed and monitored developments regarding the implementation of the app for more than 120,000 working hours while also managing the regional recruitment process -throughout South America-, in order to obtain and prepare the expert knowledge of the Siebel platform, hiring more than 30 experts from South America.
Delving into Deeper Impacts
ACL implemented a comprehensive solution within the realm of Oracle services, seamlessly incorporating ACL's expertise throughout the development and oversight of the Siebel Oracle CRM platform. Moreover, we effectively managed the recruitment and integration of over 30 specialists from countries including Argentina, Chile, Colombia, Peru, Ecuador, and several others. These experts have been steering the platform with utmost proficiency for over half a decade.
Dilemma at Hand
Our prestigious client, SURA, faced a multifaceted challenge: the pressing necessity to vigilantly monitor both internal and external software services. Beyond just identifying a solution, they aimed to partner with an external entity that could rise to the occasion and bring genuine expertise to the table.
Strategic Synergy – Our Solution
At ACL, we recognized that this wasn't merely about service delivery; it was about co-creation and collaboration. We embarked on a mission that threaded the analytical and control capabilities of our team with the dynamism of SURA's internal squads. With an astounding 19,000 hours dedicated to rigorous application reviews, our seasoned experts immersed themselves in an array of applications.
Beyond the Immediate – The Far-reaching Impact
Our engagement wasn't restricted to the seamless functionality of SURA's internal applications. Instead, we championed a holistic approach that not only bolstered current operations but also preemptively safeguarded their future. Through our systematic early alert system, we ensured that any potential system vulnerabilities or discrepancies would be flagged well in advance.
Unraveling the Challenge: BAT's Digital Pursuits
When BAT approached ACL, it was a mission wrapped in intricacy. Their ask? Dedicated specialists fluent in the nuances of BAT's bespoke platforms, capable of navigating the labyrinth of high-demand periods and tackling the unique challenges of specialized software projects. All the while, BAT's rhythm of swift adaptability and agility echoed in the background.
Crafting the Perfect Solution: When Adaptability Meets Expertise
At ACL, we don't just respond; we tailor. Recognizing the dynamic ebb and flow of BAT's requirements, ACL sculpted an advanced staffing augmentation service. More than just manpower, we supplied experts — those who could enhance internal control processes, anticipate new demands, and dance to the beat of BAT's evolving drum.
Making Waves: The Tangible Impact of Collaboration
The service relationship generated continuity and internal efficiency processes, responding to changes in internal demands and business processes of the company, allowing BAT to obtain a high level of professionalism, generation, fulfillment of deadlines, and agility in communication, to advance internal projects successfully.
Dilemma at Hand
SMU, a supermarket leader in Chile, trusted ACL's fintech expertise to develop consultancy with the Mastercard Card Implementation. SMU required to analyze the processes that are related through interfaces with the support companies for the line of business, which provide product administration services
Our Solution
The goals of the consultancy were to analyze the related processes through interfaces with the companies that support the line of business and provide product administration services, studying and complementing with technical expertise the procedures of the Issuer Role related to Accounting, Reconciliation between the Issuer Role and the Acquirer Role, Processing and Settlement on weekends and holidays, Treatment of International Exchange and Customer Objections, Regularizations and Adjustment transactions.
The Tangible Impact of Collaboration
ACL presented the complete study of the business case for the implementation of the credit card, taking into consideration the impacts on all the potential implication agents and the technological focus of the solution required for the implementation. ACL's approach to this requirement was to deliver a Consulting Service led by an expert team in the Means of Payment business with vast technological experience and leadership roles in companies with a banking focus, financial operators and legal institutions.
Dilemma at Hand
Multicaja, one of the most recognized fintech companies in Chile and South America, trusted ACL for the QA Process as a Service for seven agile cells that addressed the company's internal projects, such as Web, Microservices, and Mobile Applications, using technology languages: Java, Android, and IOS.
Our Solution
The ACL team delivered the QA as a service to obtain a high level of control and review of all the internal processes of the company's development. The ACL team actively participated with the client's internal cells, with a considerable remarkable capacity for integration and synergies, throughout the software cycle process.
The Tangible Impact of Collaboration
Our team developed more than 4000 hours of QA services. Additionally, ACL supported the implementation and formalization of the QA area with Jira, Zephyr, and Confluence.
Dilemma at Hand
Zebrands Mexican business holding, a leader in the retail segment with a significant focus on technology for its business processes, trusted ACL for its Staffing Augmentation. The main challenge was to provide digital talent capable of complementing the teams, increasing capacity in internal projects, and empowering the software team with new skills.
Our Solution
ACL's talent team was recruited throughout South America specifically for the client. The developer team has empowered the agile squads with more than 12,000 hours of software development, enhancing the company's scaling and internationalization process.
The Tangible Impact of Collaboration
In a short time, Zebrands has become one of the potential unicorns in the region, with a high-level technological process and a constant challenge to keep the best professionals in its software cells. ACL team specialized mainly in the following
Dilemma at Hand
Maintain a support service with the bilingual capacity to provide help to the technical support areas, from Canada and with the ability for dynamic, punctual, and proactive attention to the requirements and changes in technical demands of S2GO.
Our Solution
ACL gathered and maintained a team of technical support experts at service levels, consolidating communication in a requirements attention center. This process included face-to-face attention to support requirements, technical issues, and remote support for users.
Impact
High level of synergies between the internal team and the ACL squad, with agile and dynamic communication based on solving the technical needs of S2GO users, allowing them to maintain a stable level of services in their daily operation.
Dilemma at Hand
The bank requested to generate a system to manage the Issuance Role of the “Credit Cards”, that would enable comprehensive management of the portfolio by the different Bank areas and executives.
Our Solution
Elaboration of a System that allows the Bank to manage the Issuance Role of the Credit Card product, with automated and quality tools. We strengthened Personal Banking by incorporating payment into the Bank's product portfolio, particularly credit cards, and identifying the critical processes for the Bank's Batch connection with NEXUS, a program for scanning vulnerabilities in various operational systems.
Impact
This system was made up of a relational database model for the administration of the client portfolio, allowing interaction with all the systems linked to the Bank, its executives, back-office personnel, and management. It was considered, in turn, the interaction with entities involved in the business, such as Transbank and Redbanc, among others.
Looking for a new tech partner? Look no further! Talk to us today.
